FusionPeopleHub

In the world of HR digitisation, “Journeys” have become the backbone of how we manage employee transitions—be it onboarding, promotions, or offboarding. But for a long time, there was a specific hurdle that often slowed down the momentum: getting things signed.

Until recently, if you wanted a formal electronic signature within a Journey task, you were largely tied to heavy-duty third-party integrations like DocuSign. While these platforms are excellent, they often added a layer of cost and administrative complexity that didn’t always fit for every business.

That’s why the latest updates in the 25D release are such a game-changer. We are finally moving away from “one-size-fits-all” third-party dependencies and gaining more flexibility in how we capture signatures.

Now electronic signatures for journey tasks supports below flexible options:

• Drawing on screen.
• Entering text.
• Uploading an image of manually drawn signature.

Steps to Enable –

• On the home page, click the My Client Groups tab.
• Click Show More under QUICK ACTIONS.
• Click the Journey Integrations tab, and then click Add.
• Select Electronic signature validation for the integration category and Native electronic signature for the integration type.
• Enter the integration code, eSignature validation type, and other details.
• Select Yes in the Display signature pad field.
• Select the Enable E-Signature Validation check box.
• Click Validate in the Validate Integration Details area.
• Click Save and Close.

• Navigate to the Journey Templates page.
• Click the journey name for whose task you want to sign.
• Click the Tasks tab, and then click the task name having task type Electronic Signature for which the user needs to sign.
• Select Electronic Signature – Native for the signature type and select the validation type that you entered while configuring the integration.
• Enter the report details and select the Open report on same tab as task check box.

Task Performer will see the signature option on their login –